Website Native Canadian Centre of Toronto (NCCT)

Job Title: Human Resources Manager
Reports to: Executive Director/Board
Employment Term: Full-time
Work Hours: Monday-Friday
Work Location: 16 Spadina Road, Toronto

Native Canadian Centre of Toronto

The Native Canadian Centre of Toronto (NCCT) is a non-profit, charitable organization located in the heart of downtown Toronto. The NCCT offers a wide range of Indigenous programs and services based on Indigenous cultural traditions and teachings.

Mission: To empower the Indigenous community in Toronto by providing programs that support their spiritual, emotional, physical, and mental well-being.
Mandate: To nurture an inclusive environment where all people respect Indigenous knowledge.
Vision: The Native Canadian Centre of Toronto is dedicated to working with all of our relations toward a better future.
Values: Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.

The Position

The Human Resources Manager will lead and direct the routine functions of the Human Resources (HR) department including full-cycle recruitment, onboarding new staff, administering, and monitoring leaves of absence, and enforcing company policies and practices. The Human Resources Manager is responsible for employee engagement and will assist and support managers with employee relations and performance management programs.

Duties and Responsibilities

• Plan, develop, implement, administer, and evaluate human resources policies and procedures;
• Ensure all staff and volunteer records are maintained and up to date;
• Respond to staff and volunteer queries and resolve issues in a timely and professional manner;
• Prepare, review, and update occupational classifications and job descriptions;
• Develop, implement, maintain, and participate in staff recruitment, interviews, and selection processes;
• Prepare and execute letters of offer, onboarding materials, police background checks, policy reviews, and signatures;
• Work closely with the payroll team and managers ensuring staff contracts and HR information is accurate and current;
• Coordinate and monitor the onboarding program and training of new staff;
• Develop and administer the staff performance review program and scheduling, including support for managers and supervisors on supervision, coaching, and feedback to staff;
• Manage, mediate, and advise on staff and volunteer relations matters, incident investigations, WSIB incidents, etc.;
• Make policy recommendations to ensure NCCT’s ongoing compliance with legislative requirements such as the Human Rights Code, Employment Standards Act, etc.;
• Coordinate, update, and track renewals of certifications for workplace health and safety programs and sit as a member of the Joint Health & Safety Committee;
• Plan, track, update, and administer trainings, certifications, and career development for all staff; and
• Other related duties as may be assigned.


• Degree or diploma in business administration, human resources, or related.
• Minimum of 5 years of progressive experience in a similar role.
• Certified Human Resources Professional (CHRP) designation and Human Resources Professional Association (HRPA) member in good standing is an asset.
• Working knowledge of Ceridian is an asset.
• Strong knowledge of labor legislation and payroll processes
• Good understanding of the full recruitment process
• Exceptional verbal and written communication skills
• Demonstrated leadership skills including the ability to contribute to the creation of positive team and workplace dynamics.
• Demonstrated empathy, approachability, and an understanding of others.
• Successful community experience working with both Indigenous and diverse populations.
• Experience working within an Indigenous organization or with the Aboriginal community an asset.
• Ensures the NCCT response is consistent with current local, provincial, and federal health guidelines and orders.
• Demonstrated ability to earn and maintain trust and show discretion at all times.
• Knowledge and ability to work with standard operating programs (i.e, word, excel).
• Ability to write and communicate clearly and effectively.
• Well organized and able to streamline, prioritize, and manage multiple tasks effectively.


• Working in a manner that preserves confidentiality and seeks to minimize risk;
• Experience working within an Indigenous organization or with the Aboriginal community an asset;
• Knowledge of Indigenous Languages and Culture represented in NCCT community;
• Ensures the NCCT response is consistent with current local, provincial, and federal health guidelines and orders;
• Commitment to learn and use an Indigenous Language reflective of NCCT community;
• Ensure practices and procedures exist to maintain the confidential storage and security of all staff files and other related information;
• Must be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations;
• Contributing to the centre’s activities to collect, analyze, and report on data and relevant information, and participate in research;

The successful candidate is expected to contribute positively to the implementation of the NCCT’s vision and mission, operate in a collaborative team setting and maintain high and professional productivity levels and quality of service.

This is a full-time position. Salary is commensurate with qualifications and experience. Although preference will be given to Indigenous applicants (First Nations, Metis and Inuit), all qualified candidates are encouraged to apply.

We thank all applicants for their interest however only those candidates selected for interviews will be contacted.

If this position interests you, and you meet all of the above requirements, please submit your resume and a cover letter:

The Native Canadian Centre of Toronto is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our HR Consultants at or of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.


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